EHR Training Services
Training Management and Subject Matter Experts
We develop, implement and lead your training programs from beginning to end and beyond. We employ the best EHR training talent in the market to ensure the success of your project.
Instructional Designers and Principal Trainers
We offer application implementation through Epic Certified Consultants with years of application-specific knowledge and experience. We will design a customized curriculum for your organization. Our SMEs can create, modify and deliver training content specific to your needs and workflows. We take care of the MST build, including the training environment management, strategy, and patient build.
Credentialed Trainers and Support Staff
We provide classroom training, one-on-one training, virtual training, and support with a team of highly skilled and experienced trainers, hand-picked by our Training Director. We also conduct training via webinars, WebEx, and e-learning solutions in a scalable and successful model. Our Credentialed Trainers can deliver more than just classroom training personalization, STS augmentation, and support. Many of our Credentialed Trainers are certified in Epic Modules.
Additional Training Support
Playground Workshop Support
314e provides support and strategy for “open lab” events, utilizing Epic’s playground environment. These efforts support ongoing learning and strengthen end users’ knowledge, usage, and comfort level with the system.
Providing a “one size fits all” model is a sure-shot recipe for failure in e-learning. We review your current e-learning content and strategies and propose the right e-learning strategy for your team. Our team can either create or refresh your e-learning library. Our highly skilled Epic SMEs and trainers assist in targeted and workflow-specific content for your end-users to make them highly effective and efficient with the system.
Quick Reference Guide Development
Quick reference guides are always a critical component for support in Go-live and post-go-live situations. We assist in developing and modifying QRGs that are specific to your organization and workflows.
Workflow Change Reference Guide Development
Sometimes workflows need to change at a moment’s notice. Our team can help you in workflow change-reference guide creation and dissemination of information. We will make sure that your end users are aware of changes in real-time.
Tip Sheet Creation and Development
Tip Sheets are always crucial for end users’ reference when they get stuck or forget how to do something in the system. 314e provides highly-trained and experienced SMEs to create easy-to-use, accurate and concise tip-sheets customized for different user types in your system.
Lead and Support Training
314e has multiple solutions for classroom EHR training. Whether you are looking for classroom training sessions or backup support to your classroom setting, we have skilled, talented, and experienced trainers for all classroom situations.
STS Implementation and Project Management
While the STS format for provider training can be challenging for organizations, we assist in strategies and provide your organization with professionals who solely focus on Epic’s STS model. Our Project Managers, Instructional Designers, and Credentialed Trainers that have experience in STS will solely focus on the success of implementing this model for your organization.
Integrated Testing Support
Testing is critical to ensure there are no surprises for your users when they go live. The testing team often utilizes our EHR training consultants to assess workflows and build. 314e can provide experienced technical resources for your testing activities. Their understanding of Epic and your workflows ensures the highest quality build rollout for your users.
Appointment Conversion Workshops
Essential pre-go-live functions like appointment conversion workshops can be pretty cumbersome. 314e provides skilled and experienced support to assist in all pre-go-live activities, including appointment conversion and chart abstraction assistance.
Template Build Workshops
Physicians need their schedules built out in the production environment before Go-live. This is a daunting task for your end-users. 314e provides the necessary support to build out department and physician schedules, taking away the complication from the process for your team.
Technical Dress Rehearsal (TDR)
314e provides support personnel for Technical Dress Rehearsal (TDR). Utilizing highly skilled and experienced TDR professionals can prepare you for Go-live more effectively. We provide the resources, documentation, processes, and consulting to ensure your success.