Go-live Planning
314e works with your leadership, project team, and technical teams to plan out what the command center will look like, how it will run, ticket triage, what becomes a ticket/what becomes a direct call, and so much more. We can design, deliver, and implement a complete Command Center Playbook that will outline every facet of the Command Center from its resurrection to when we close the doors. The follow-up procedure for business is as usual once the Command Center is taken down.