Optimization & Upgrades

314e’s team of EHR optimization & upgrades experts has significant experience in staffing and running Epic EHR optimization and upgrade projects. Our approach allows the already thinly stretched customer management team to focus their time and effort on other projects that require their attention.
Optimization and Upgrades

Epic EHR Optimization & Upgrades

From experience, we understand the structure of Epic’s upgrade project planning and the tight timeline adherence required to meet the agreed-upon schedule. We partner with our clients to ensure strategy, staffing, testing, and training are aligned with Epic’s approach.


Our consultants bring experience and knowledge to upgrade projects as they are familiar with the enhancements in new version build and application capabilities. Bringing prior upgrade support experience can simplify the impact to those identified critical variances in the workflow.

We carefully adhere to the Epic recruiting guidelines and frequently sends consultants to Epic headquarters to expand their Epic product certifications and remain current on Epic implementation methodology, toolsets, best practices, and system upgrade strategies.

Epic Optimization

Epic Optimization

314e’s Epic optimization projects have provided significant enhancements to business and clinical electronic capabilities for our clients. Our optimization project experience encompasses ancillary, clinical, patient access, and revenue cycle functionality. 314e’s consultant team has supported project work in physician personalization and adoption, pathways and workflow integration, revenue cycle, and general system enhancement support.

Our clients have identified optimization project support needs based on prioritization of system requests and application enhancements for those functions originally out of scope for their initial go-live. 314e provides support for advanced build capabilities, often requiring experienced build not usually obtained by foundation implementations.

314e understands identifying project work in improved workflows, improved productivity, data analytics, compliance, and eventual ROI on your investment. Our consultants have provided direct support on Epic Stars and Honor Roll programs and direct oversight and support for Epic Connect affiliate and acquired facilities. We also offer specialty-specific support for clinical projects that address concerns of physician burnout and retention of resources.
Improved Productivity

Successful optimization projects consider cross-departmental improvements and overall expansion of application functionality. While our consultants understand optimization projects as system enhancements, workflow improvements, and module functionality being primary drivers, 314e consultants add value by also providing:

Transfer of knowledge
Masterfile Management expertise
Change Control best practices
Release planning
Current vs Future State analysis
Templates, catalogs, and build best practices
Individualized training and personalization support

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