Managed Services

keep-the-lights-on

Are your resources tired of dealing with on-going end user issues and doing routine support and maintenance tasks? Do you want your FTE team to spend more time working on strategic projects? Do you want higher quality support without breaking the bank? If so, the 314e support team is your answer. Our team consists of experienced and certified consultants. We have expertise in products from vendors like Epic, Cerner, MEDITECH, Allscripts, eClinicalWorks, Athenahealth and NextGen. Our team acts as an extension to your team providing hassle free support and maintenance as needed. 

Managed Services

Triaging-Tickets
Assist with Triaging tickets
Service-Desk
Service Desk Ticket Resolution
Data-Administration
Data Administration (dictionary updates, master file updates)​
Routine-Regulatory
Planned / Routine regulatory and compliance updates
Error-Queue
Error Queue Monitoring / Maintenance
Management-Reports
Provide Management Reports on SLAs​

314e Advantages

314e-Advantages

Contact us for more information

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