EHR Optimization & Upgrades

Optimization-and-Upgrades

314e has significant experience in staffing and running Epic upgrade and optimization projects. Our approach allows the already thinly stretched customer management team to focus their time and effort on other projects that require their attention. 

Epic Upgrades

From experience, we understand the structure of Epic’s upgrade project planning and the tight timeline adherence required to meet the agreed-upon schedule. We partner with our clients to ensure strategy, staffing, testing and training are aligned with Epic’s approach.

Epic-Upgrades

Our consultants bring experience and knowledge to upgrade projects as they are familiar with the enhancements in new version build and application capabilities. Bringing prior upgrade support experience can simplify the impact to those identified key variances in workflow. 

We carefully adhere to the Epic recruiting guidelines and frequently sends consultants to Epic headquarters to expand their Epic product certifications and remain current on Epic implementation methodology, tool sets, best practices and system upgrade strategies.

Epic Optimization

Epic-Optimization

314e’s Epic optimization projects have provided major enhancements to business and clinical electronic capabilities for our clients. Our optimization project experience encompasses ancillary, clinical, patient access and revenue cycle functionality. 314e’s consultant team has supported project work in areas of physician personalization and adoption, pathways and workflow integration, revenue cycle and general system enhancement support.

Our clients have identified optimization project support needs based on prioritization of system requests and application enhancements for those functions originally out of scope for their initial go-live. 314e is provides support for advanced build capabilities often requiring experienced build not usually obtained by foundation implementations.

314e understands identifying project work in areas of improved workflows, improved productivity, data analytics, compliance and eventual ROI on your investment. Our consultants have provided direct support on Epic Stars and Honor Roll programs as well as direct oversight and support for Epic Connect affiliate and acquired facilities. We also provide specialty-specific support for clinical focused projects that address concerns of physician burnout and/or retention of resources.

Improved-Productivity

Successful optimization projects consider cross-departmental improvements and overall expansion of application functionality. While our consultants understand optimization projects as system enhancements, workflow improvements and module functionality being primary drivers, 314e consultants add value by also providing:

Transfer-of-knowledge
Transfer of knowledge
Masterfile-Management-expertise
Masterfile Management expertise
Change-Control-best-practices
Change Control best practices
Release-planning
Release planning
Current-vs-Future-State-analysis
Current vs Future State analysis
Templates-catalogs
Templates, catalogs, and build best practices
Individualized-training
Individualized training and personalization support

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