A Healthcare Digital Adoption Platform designed to improve adoption of enterprise applications and increase end-user performance by providing just-in-time assistance within the application.
Create, Curate, & Connect!
Reduction in
Support Tickets
Reduction in
Time Away From the Job
Improvement in
Key Physician Metrics
Your Challenges, Our Solutions
Create
Software platforms update every 3-6 months, so you need an agile solution to create Screencast captures for information and education.
Jeeves allows creation, external content upload, update, discovery and delivery, on a single platform.
Curate
One stop for help! Jeeves supports PDFs and MP4s that can be created using any tool. You are not locked into a proprietary format.
Content creation is easy with a built-in authoring workflow, automated meta-data tagging, automated closed captions, and robust reporting.
Connect
Jeeves' AI search engine uses intelligent meta-data, and video closed captions, vastly improving search result relevance.
Jeeves can be used for performance support for not just your EHR but all your enterprise applications like ERP, HR systems, etc.
Trainers and Super-users can easily record microlearning videos in minutes using Jeeves or any other software of choice.
Automated workflows allow administrators to assign tasks, review content, and provide feedback to content creators.
Jeeves' AI engine analyzes content to generate intelligent meta-data tags facilitating search and suggestions.
Application users search for help from within the EHR and get relevant, meaningful results instantaneously.
SINGLE SIGN-ON
AUTHENTICATION & ACCESS CONTROL
CUSTOMIZABLE
Having deep integrations with Epic using SMART on FHIR®, Jeeves is listed as a trusted app on the Epic App Orchard.
See App Orchard listing
Once your staff has access to Jeeves, you could send them action items to complete their onboarding process and track the progress of the same for each member.
When users search Jeeves for information, it considers their role, department, location, etc., to filter out and show only the most relevant results.
Evaluate user knowledge with test-outs by giving real tasks to complete on-screen and multiple-choice Q&A.
Share informational or action-oriented messages organization-wide department-wise, or even to a specific user, and get full analytics on it.
Jeeves can magnify your investment in training & support. We deliver an end-to-end experience and can help you with:
You can read and download various resources, including white papers, case studies, and articles for best training & support practices in the new normal.
When was the last time you picked up a hefty training manual and reviewed it cover-to-cover? For many of us, the closest we get to a training manual these days are the painfully simple directions that come with IKEA furniture.
It’s far more rare at the moment to find organizations that aren’t willing to adapt to virtual tools to support nearly all aspects of business, but it’s worth remembering that not all industries are used to leveraging all that going digital has to offer.
Historically, EHR training at hospitals has comprised of: 1. Classroom Training
2. Emailed Tip Sheets
But these traditional delivery mechanisms for training do not scale well.