- Training and performance support strategy design
- Creating initial and ongoing microlearning videos
- Augmenting your L&D team for ongoing content updates and creation
At-the-elbow Support That Never Goes Away!
A Healthcare Digital Adoption Platform designed to improve adoption of enterprise applications and increase end-user performance by providing just-in-time assistance within the application.
Create, Curate, & Connect!
Jeeves’ Benefits to Customers
Reduction in
Support Tickets
Reduction in
Time Away From the Job
Improvement in
Key Physician Metrics
Your Challenges, Our Solutions
Jeeves - Healthcare Digital Adoption Platform Built for Hospitals
Create
Hospitals Have More Software, Less Training
Agility to create content at speed!
Software platforms update every 3-6 months, so you need an agile solution to create Screencast captures for information and education.
No Easy Way to Document Workflows
Create a knowledge repository!
Jeeves allows creation, external content upload, update, discovery and delivery, on a single platform.
Curate
Content Created Over Time With Different Tools
All in one, open platform!
One stop for help! Jeeves supports PDFs and MP4s that can be created using any tool. You are not locked into a proprietary format.
No Easy Way to Manage Available Content
Built-in tools to make it easy!
Content creation is easy with a built-in authoring workflow, automated meta-data tagging, automated closed captions, and robust reporting.
Connect
Discovering Right Support Content Is a Challenge
Finding the right information!
Jeeves' AI search engine uses intelligent meta-data, and video closed captions, vastly improving search result relevance.
Multiple Enterprise Applications Need Support
One tool for all applications!
Jeeves can be used for performance support for not just your EHR but all your enterprise applications like ERP, HR systems, etc.
How Jeeves Works
Simple Is Powerful
Rapid Content Creation
Trainers and Super-users can easily record microlearning videos in minutes using Jeeves or any other software of choice.
Easy Review & Approval
Automated workflows allow administrators to assign tasks, review content, and provide feedback to content creators.
Intelligent Curation
Jeeves’ AI engine analyzes content to generate intelligent meta-data tags facilitating search and suggestions.
Seamless Delivery
Application users search for help from within the EHR and get relevant, meaningful results instantaneously.
Jeeves Is on the Epic App Orchard!
If you use Epic, setting up Jeeves is even easier.
SINGLE SIGN-ON
AUTHENTICATION & ACCESS CONTROL
CUSTOMIZABLE
Having deep integrations with Epic using SMART on FHIR®, Jeeves is listed as a trusted app on the Epic App Orchard.
See App Orchard listing
Jeeves Use Cases
Use Jeeves for multiple stages in the employee’s journey in your organization.
Staff Onboarding
Once your staff has access to Jeeves, you could send them action items to complete their onboarding process and track the progress of the same for each member.
Performance Support
When users search Jeeves for information, it considers their role, department, location, etc., to filter out and show only the most relevant results.
Test-outs & Assessments
Evaluate user knowledge with test-outs by giving real tasks to complete on-screen and multiple-choice Q&A.
Internal Communications
Share informational or action-oriented messages organization-wide, department-wise, or even to a specific user, and get full analytics on it.
We’ve Got Your Back,
at Every Step of the Way
Add-on Services
Jeeves can magnify your investment in training & support. We deliver an end-to-end experience and can help you with:
Talk to our expert
Turbo-charge Your Training & Support Strategy
You can read and download various resources, including white papers, case studies, and articles for best training & support practices in the new normal.
Healthcare Application Support Strategy Ebook
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