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At-the-elbow Support That Never Goes Away!

A Healthcare Digital Adoption Platform designed to improve adoption of enterprise applications and increase end-user performance by providing just-in-time assistance within the application.
Create, Curate, & Connect!

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Jeeves’ Benefits to Customers

Reduction in  Support Tickets

Reduction in
Support Tickets

Reduction in  Time Away From the Job

Reduction in
Time Away From the Job

Improvement in  Key Physician Metrics

Improvement in
Key Physician Metrics

Your Challenges, Our Solutions

Jeeves - Healthcare Digital Adoption Platform Built for Hospitals

Create

Hospitals Have More Software, Less Training

Agility to create content at speed!

Agility to create content at speed!

Software platforms update every 3-6 months, so you need an agile solution to create Screencast captures for information and education.

No Easy Way to Document Workflows

Create a knowledge repository!

Create a knowledge repository!

Jeeves allows creation, external content upload, update, discovery and delivery, on a single platform.

Curate

Content Created Over Time With Different Tools

All in one, open platform!

All in one, open platform!

One stop for help! Jeeves supports PDFs and MP4s that can be created using any tool. You are not locked into a proprietary format.

No Easy Way to Manage Available Content

Built-in tools to make it easy!

Built-in tools to make it easy!

Content creation is easy with a built-in authoring workflow, automated meta-data tagging, automated closed captions, and robust reporting.

Connect

Discovering Right Support Content Is a Challenge

Finding the right information!

Finding the right information!

Jeeves' AI search engine uses intelligent meta-data, and video closed captions, vastly improving search result relevance.

Multiple Enterprise Applications Need Support

One tool for all applications!

One tool for all applications!

Jeeves can be used for performance support for not just your EHR but all your enterprise applications like ERP, HR systems, etc.

How Jeeves Works

Simple Is Powerful

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Rapid Content Creation

Trainers and Super-users can easily record microlearning videos in minutes using Jeeves or any other software of choice.

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Easy Review & Approval

Automated workflows allow administrators to assign tasks, review content, and provide feedback to content creators.

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Intelligent Curation

Jeeves’ AI engine analyzes content to generate intelligent meta-data tags facilitating search and suggestions.

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Seamless Delivery

Application users search for help from within the EHR and get relevant, meaningful results instantaneously.

Jeeves Is on the Epic App Orchard!

If you use Epic, setting up Jeeves is even easier.

SINGLE SIGN-ON

AUTHENTICATION & ACCESS CONTROL

CUSTOMIZABLE

Having deep integrations with Epic using SMART on FHIR®, Jeeves is listed as a trusted app on the Epic App Orchard.

See App Orchard listing
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Jeeves Use Cases

Use Jeeves for multiple stages in the employee’s journey in your organization.

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Staff Onboarding

Once your staff has access to Jeeves, you could send them action items to complete their onboarding process and track the progress of the same for each member.

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Performance Support

When users search Jeeves for information, it considers their role, department, location, etc., to filter out and show only the most relevant results.

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Test-outs & Assessments

Evaluate user knowledge with test-outs by giving real tasks to complete on-screen and multiple-choice Q&A.

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Internal Communications

Share informational or action-oriented messages organization-wide, department-wise, or even to a specific user, and get full analytics on it.

We’ve Got Your Back,
at Every Step of the Way

Add-on Services

Jeeves can magnify your investment in training & support. We deliver an end-to-end experience and can help you with:

  • Training and performance support strategy design
  • Creating initial and ongoing microlearning videos
  • Augmenting your L&D team for ongoing content updates and creation

Talk to our expert
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Turbo-charge Your Training & Support Strategy

You can read and download various resources, including white papers, case studies, and articles for best training & support practices in the new normal.

Healthcare Application Support Strategy Ebook

Healthcare Application Support Strategy Ebook

Physician challenges with IT are becoming a major issue. Read on to find out what are the best solutions for dealing with such…

JIT Support Tool Implementation Checklist

JIT Support Tool Implementation Checklist

Considering a tool to provide JIT application support to your users? Here’s a JIT Support Tool Implementation Checklist to help you….

4 Critical Considerations for JIT Healthcare Application Support Tool Implementation

4 Critical Considerations for JIT Healthcare Application Support Tool Implementation

The use of software in healthcare has become all the more prominent with COVID-19. In fact, health information technology is even…

Try Jeeves Today

Improve user satisfaction & reduce physician burnout.

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