In this webinar, speakers discussed the ways to beat clinician burnouts that usually occur due to various software upgrades. The session was well attended and ended with an engaging Q&A session. The key questions answered during the webinar:
- How to work with software vendors and understand the changes involved with any upgrade?
- How to communicate and get feedback from operational and business leaders after understanding the changes?
- How to schedule, measure effectiveness and collect feedback on training?
- What kind of training and support to offer employees- from live to recordings to in-person?
Speaker 1: Donna Roach
Chief Information Officer at University of Utah Health
With decades of experience in the healthcare industry, Roach has primarily focused on healthcare IT for 30 years now. Some of her experiences include working as the Vice President Information Services for BJC Healthcare and as the Market Information Officer at Ascension Information Services, to name a few.
Speaker 2: Lee Milligan
SVP/CIO at Asante
Lee’s experiences include working as the Senior Vice President and Chief Information Officer (CIO) at Asante, as well as the Medical Director of Informatics (MDI) in the same company. Lee has made some leading innovations in healthcare services along with engagement and transformation of individuals through coaching, training, mentoring, and accountability.
Speaker 3: Ryan Seratt
Director Training & Development at 314e Corporation
Currently holding the position of the Director of Training and Development at 314e Corporation, Ryan’s 20 years of work experience include working as the Learning and Development Consultant at Real World Learning LLC, Director of Training and Development at SCL Health, Lead Sales Development Instructional Designer at MoneyGram International, to name a few.
Speaker 4: Anthony Guerra
Founder & Editor-in-Chief at healthsystemCIO
Having completed his Masters in Journalism at Boston University, Anthony’s 20+ years of work experience prior to his current commitment at HealthsystemCIO include working as an Executive Editor at Wall Street & Technology, as a Managing Editor at Home Textiles Today, and as the Editor-in-Chief at Healthcare Innovation.