Document Workflow Automation · Revenue Cycle Management

Every Document That Enters Your Clients' Revenue Cycle, Processed Automatically.

Dexit ingests from any channel (fax, email, and more), classifies, extracts the attributes, routes to the right person, and delivers structured data so work begins immediately.

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The Problem

Every Time a Document Arrives, Four Manual Steps Slow Your Clients' Revenue Cycle

Every handoff is a delay. Every manual entry is a risk. And every error that enters here ripples through everything downstream.

Step 1
Document arrives

Fax, email, or scan. It sits until someone picks it up.

Step 2
Your team sorts it

Manual classification. Time spent figuring out what it is.

Step 3
Your team routes it

Manual handoff. More waiting before processing even starts.

Step 4
Your team keys it

Into the PMS or EHR. Every attribute typed by hand.

One wrong keystroke is all it takes.

A single keying mistake ripples through everything downstream and takes hours to unwind, and also leads to:

Compliance Risk Operational Risk
Who It's For

Built for RCM Companies That Are Done Trading Margin for Headcount.

Every new client you win adds document volume

Right now that means adding staff. And every staff hire compresses your margin. Dexit removes that constraint: same team, higher volume, margin intact.

Handles paper EOBs from out-of-network payers

You have payers that don't send ERAs; their paper remittances go through manual posting, costing 8–15 minutes per EOB in staff time.

Currently outsourcing document processing to a BPO

Absorbing their error rates, their turnaround times, and their cost per document, with no visibility into what is happening inside.

Manually processes intake documents from provider clients

Face sheets, referrals, and intake forms arrive by fax or email and someone on your team reads and keys them before eligibility can begin.

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How Dexit Works

Every Document That Arrives, Turned Into a Ready-to-Work Task.

Any document your RCM team receives (clinical or administrative, any layout, any format), Dexit's DextractLM handles it.

Step 1 · Intake

Dexit picks it up from any channel, the moment it arrives.

Whatever channel your clients use (fax, email, scan, upload, or API), Dexit captures it automatically. Nothing waits in a queue for someone to manually collect it. Dexit includes a built-in virtual fax server: no fax machine, no third-party fax service required.

Virtual Fax Server Email Ingestion Document Upload API Integration Scan & Capture
Step 2 · Classification

Identifies the document type the moment it arrives. No manual sorting.

Dexit's AI classifies every incoming document (Face Sheet, Consent Form, H&P, Discharge Summary, and 150+ more) instantly. The workflow that follows is determined automatically. Your team never touches a document just to figure out what it is.

150+ Document Types Instant Routing Trigger
Step 3 · Extraction

DextractLM extracts structured fields. Not generic OCR.

Our purpose-built healthcare AI model is trained specifically on the documents your revenue cycle touches. It understands context (patient names, MRNs, payer IDs, procedure codes) and delivers 95%+ extraction accuracy. No templates to configure per document layout.

95%+ Accuracy No Per-Layout Config
Step 4 · Routing

The right person gets it instantly, notified however your team works.

Once classified and extracted, Dexit routes the document automatically based on document type, client, or any rule your workflow requires. Notifications go out via Slack, MS Teams, email, however your team operates. No manual handoffs, no delay between arrival and action.

Slack MS Teams Email Rule-Based Routing Client-Specific Logic
Step 5 · Review

Human in the loop where it matters. Automated where it doesn't.

Every extraction creates a review task routed to the right person. Attributes appear side-by-side with the original: confirm, fix, approve. Nothing reaches your downstream systems without sign-off. Set a confidence threshold. High-confidence extractions go straight through. Everything else gets flagged. Your team stays in the loop where it matters.

Confidence Thresholds Auto Straight-Through Flagged for Review One-Click Approve EHR / PMS Output
Core Intake & Administrative
Face Sheet Consent Form Notice of Privacy Practice Important Message from Medicare Release of Information Orders Transfer Form
Clinical Documents That Drive Billing Workflows
History & Physical Operative Procedure Consultation Discharge Summary IP Progress Note Emergency Room Note Occupational Health Standing Orders Outside Records Medication

Not on the list? DextractLM doesn't work from templates. It understands documents. Whatever your payers and providers send, however they format it, Dexit reads it.

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Cloud Fax

Your Fax Line, Built in Dexit.

Send, receive, and track faxes without a physical fax machine or a separate fax vendor.

Virtual Fax Numbers

Local, toll-free, or international, with instant provisioning and number porting.

Inbound & Outbound

Send and receive faxes from any number, in any direction.

Real-Time Status Tracking

Queued, sending, delivered, failed, always visible.

Full Audit Trail

Timestamp, sender, user ID, and delivery status, on every fax.

AES-256 · HIPAA · SOC 2 Type II

Enterprise-grade compliance built in, not bolted on.

EHR Integrations

Fax status and docs attach to patient charts automatically.

What your current fax vendor looks like, and how Dexit fixes it
Locked in, low quality

You signed for a better rate. Now you're stuck with a service that scrambles pages, drops origination data, and tells your clients to change their fax machine.

Crisp delivery with full origination data preserved.

Trapped by overages

Go over your page limit and you're stuck. Pay the overage fees to stay put, or upgrade to a plan that costs even more. There's no good option.

Predictable, volume-friendly pricing built for growing RCM operations.

Failures surface too late

When a fax fails, you find out late. Someone on your team is already chasing it. The client is already waiting.

Real-time status on every fax, with instant alerts the moment one fails.

One less vendor. Everything your fax operation needs, already inside Dexit.
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Why RCM Teams Choose Dexit

What Takes Your Team an Average of 8+ Minutes per Document Takes Dexit Seconds.

DextractLM, our proprietary healthcare AI, is trained on 150+ document types and delivers 95%+ model accuracy.

No new system to learn. Dexit sits behind your existing workflow and removes the manual parts.

Results & Outcomes

A Dashboard That Tells You Exactly How Your Operation Is Performing.

Every document Dexit processes feeds into a built-in analytics dashboard, so your operations leaders and clients always know where time is being saved.

How accurate is our document processing, and is it getting better?

Your dashboard surfaces extraction accuracy rates and error trends across every document type. As the model retrains on reviewer feedback, accuracy climbs over time. Your team always knows whether the system is working, and where it needs attention.

How many documents are we processing, and where is time being lost?

See exactly how many documents are processed each day, how long each takes end-to-end, and where validation is slowing things down. When throughput dips, you know immediately, not at the end of the month.

How many hours is Dexit actually saving my team?

Track the manual effort Dexit is replacing, in hours per document, per team member, per week. Over time, this becomes the number your leadership uses to justify expanding the program.

What does it cost us to process each document, and what happens as volume grows?

As document volume grows, your cost per document drops. The dashboard makes this visible, so when you are ready to scale to a new client or document type, you already have the data to make the case.

See What Your Revenue Cycle Looks Like When Every Document Entry Point Is Automated.

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Frequently Asked Questions, Answered.

What is revenue cycle management automation and what does it cover?+
Revenue cycle management automation uses AI to handle the document-heavy steps in the RCM workflow: receiving, classifying, extracting data from, and routing clinical and administrative documents without manual intervention. For RCM companies, this covers face sheets, consent forms, prior auth requests, EOBs, discharge summaries, and 150+ other document types. Dexit handles all of them from a single platform, regardless of whether they arrive by fax, email, scan, or upload. The goal is to remove the manual steps between document arrival and billable work starting.
How does prior authorization automation reduce delays in revenue cycle workflows?+
Prior auth documents are among the most time-sensitive in any RCM operation. When they arrive manually, someone has to pick them up, identify the document type, extract the relevant fields, and route them to the right person, a process that adds hours to a workflow measured in days. Dexit identifies prior auth documents on arrival, extracts the patient, payer, and procedure data automatically, and routes them without a human in the middle. Work starts the moment the document lands, not when someone gets to it.
What is intelligent document processing in healthcare and how is it different from OCR?+
Standard OCR converts document images to text but doesn’t understand what the text means or where it belongs. Intelligent document processing in healthcare goes further: it classifies the document type, extracts specific fields by context (MRN, payer ID, procedure code, patient name), and routes the output to the right downstream system. Dexit’s DextractLM model is trained specifically on healthcare documents, so it handles handwritten notes, non-standard layouts, and multi-document faxes without requiring per-template configuration.
How accurate is Dexit's document extraction for RCM workflows?+
DextractLM achieves 95%+ model accuracy across the 150+ healthcare document types it handles. For documents that fall below the confidence threshold, Dexit flags them for human review rather than passing potentially incorrect data downstream. Reviewers see extracted fields side-by-side with the original document and can approve, edit, or reject in one screen. Every correction the reviewer makes feeds back into the model, so accuracy improves over time with real usage data from your operation.
How does healthcare workflow automation reduce headcount dependency for RCM companies?+
For most SMB RCM companies, adding a new client means adding staff to handle the document volume that comes with them. Dexit removes that dependency by automating the intake, classification, extraction, and routing steps that currently require human time. The same team can handle higher document volumes without adding headcount, which means margin stays intact as you scale. The analytics dashboard tracks hours saved per document type, giving operations leaders the data to show exactly where automation is replacing manual effort.
Does Dexit require a separate fax vendor for RCM document intake?+
No. Dexit includes a built-in virtual fax server, so there is no physical fax machine or third-party fax service required. Virtual numbers are provisioned instantly, local, toll-free, or international, with full number porting from existing services. Inbound faxes are captured directly into the Dexit workflow, classified and extracted automatically alongside documents from every other channel. Real-time delivery status and a full audit trail are included on every transmission.