Pleasanton, Sep 28, 2020 – 314e Corporation, a leader in Healthcare IT products & solutions, announced today the launch of its state-of-the-art EHR Help product “Speki”. Speki embeds the access to training assistance directly within the EHR user interface (using SMART® on FHIR®), making EHR help available when and where your end-users need it the most.
Alok Sharma, 314e’s COO cited that the real use-case is simple yet meaningful. “Say your provider is in the middle of placing a lab order in the EHR but doesn’t necessarily remember the sequence of actions. Earlier, the provider would have to leave the current EHR screen, go to the help library, search for the right help resource and find the step where they got stuck. With Speki, all they do is click the Speki button on the EHR to access specific information about how to accomplish the task at hand, without ever leaving the EHR.”
Alok summarized Speki in one sentence, “Think of Speki as your at-the-elbow support, that never goes away!”.
Speki is a secure, cloud-based platform, with a high-quality full-text search engine combined with video streaming that provides a modern, world-class help experience for EHR users. Without leaving the flow of work, EHR users will have access to an entire library of micro-learning videos, tip sheets, and other documents to support their effective use of the EHR. Speki provides that information in a way that ensures that the right answer is only 3 clicks away.
314e’s CEO Abhishek Begerhotta said, “We are very excited to launch Speki which we believe will be a game-changer by providing on-demand EHR Help. As EHRs become more complex, two problems come to the fore for your health system. There is a strong business need to control training costs and reduce the training time in the classroom. At the same time, clinicians and medical staff need answers about EHR functionality related issues in real-time. It is not practical that they raise a ticket to the help desk and wait for a response. Speki solves both these issues.”
“314e plans to integrate Speki with a variety of popular EHR systems like Epic, Cerner, eClinicalWorks etc.”
Click here to learn more about Speki.
About 314e Corporation
314e Corporation is a Best in KLAS healthcare solutions provider serving 200+ hospitals, physician groups & payers with digital transformation via cloud adoption, big data, integration, digital learning as well as EHR/ERP implementation, optimization & support. 314e is headquartered in Pleasanton, CA with offices in Blue Bell, PA & Bengaluru, India. Visit 314e.com to learn more.